I had requested an auto with 4 wheel drive. When I called the day before, no one committed.

k.pitzele

United States

Reviewed: Sun, Mar 10, 2019

About FOX RENT A CAR: 6.0 /10

First of all, there was not much of a line and there were several people working desks. It took us nearly an hour to get our car. It was the slowest process I have ever experienced to rent a car. Then I had requested a 4 wheel drive or equivalent auto, it was not a 4 wheel or equivalent and we were going into the mountains to Steamboat in a blizzard. What was requested was not fulfilled. I would not rent a car from Fox again.

Medium SUV | Jeep Grand Cherokee or similar

1 days rental

Relevant Reviews on FOX RENT A CAR DENVER AIRPORT

United States

1 days rental

Compact | Toyota Corolla or similar

Reviewed: Tue, Dec 17, 2019

“Great price but very poor service - it should not take over an hour to get your rental car!”

About FOX RENT A CAR: 6.3 /10

There were only 2 people working the counter when I arrived. I waited in line for 15 min before it was my turn even though I was first in line. It took another 20 min for the person to try to upsell me to a larger vehicle, 4-wheel drive, GPS, insurance, etc. Then I had to wait another 30 minutes for my car to be ready. It apparently was the only mid-size car they have and instead of just upgrading me for free, I had to wait 30 min for them to wash, vacuum, and fill up the only Camry in their fleet. And they weren't exactly in a hurry.

About QEEQ: 10.0 /10

Booking was easy. Not sure why the pricing changes so drastically from day to day but the price I paid was very good. There was no price drop this time after I made my reservation.