Easy but quit giving me a sales pitch

Excellent staff. Took care of an issue immediately. IAH airport.

Picking up the car was a horrible experience with dozens of people waiting outside sitting on their luggage and a huge line winding out the door. The counter agent wasn’t overly friendly and I felt like she was trying to trick me into spending more money. The car was great and everything after getting in the car was excellent.

We reserved a full size car and when we went to pick it up, the car that we were told when booking, we were told that the cars had been reclassified and it was now in the next size up so we were given a smaller car. We almost didn’t get all of our luggage in the trunk.

Like: the color of the car, Was comfortable, gas mileage was good
Dislike: my bad, I drive a pickup in the Colorado Mtns. driving a small car in the city freaks me out. I almost reserved a pickup. Everything on your part was great

Like: car was comfortable and fuel efficient
Dislike: quite a distance from airport....but that could have allowed for a lower rate