Great car

Good service

Very helpful and friendly staff. Not a long wait, but about 15 min. The car was good and we had no issues.

The booking process was great, no problems at the counter to pick up the car. The price down program is nice to have. We got 2 price drops in the last 6 months.

They don't give to pay for additional services (cross border, one way fees) offline. At pickup they tell I'll pay in return location. And in return location they told "everything will be charged automatically after from your credit card". And it's not good because: 1) I can't use card with good currency conversion rate and good cashback. 2) they charged me in dollars instead of euros by DCC and told that I choosen this option, but really I was not able to choose this, because even havent seen payment terminal to select this option, because all payment was done online a day after return. So they because of DCC applied worst rate as 1.16 from eur to usd instead actual one was 1.11 at that time.

I’m still waiting for my deposit back???

It took forever to get the car at pick up! The staff didn’t seem to know what they were doing and the staff were totally incompetent. Nearly a 2 hour wait for a car is ridiculous! Would never use again!