AVOID AT ALL COST

Poland

Reviewed: Wed, Oct 9, 2019

About Panek: 2.0 /10

AVOID AT ALL COST. Dishonest to downright fraudulent rental place. They found small scratches on the car after I have returned it, charged full deposit (which is $500, way more than this should be charged), and refused to release ANY documents that would let me file an insurance claim against my travel insurer. They operate this "preagreed upon penalty" which basically means that if there's ANY damage (like $10 worth of damage), they will charge you full deposit and don't have to give you any documents. Maybe it's legal in Poland, but it is not how international insurance companies and car rental companies operate. Renting from this place you risk getting overcharged for any damage (we're talking kind of damage that in US would just be ignored) and no way to claim your insurance on it. FWIW, I asked a friend, Polish lawyer, if I have any recourse - she said that I could sue them if I wanted, but altogether I should've asked first before renting, because they have the worst opinion locally.

About QEEQ: 8.0 /10

Panek

Warsaw

Poland

Compact | Seat Leon Guaranteed model

1 days rental

Relevant Reviews on Panek in Poland

Christian Kingsley

Poland

1 days rental

Panek

Warsaw Chopin Airport(WAW)

Warsaw

Poland

Reviewed: Mon, Oct 7, 2024

About Panek: 4.0 /10

Average experience. I booked an automatic car, but it wasn't available at pickup, so I was given a manual one. The parking lot at this airport is very far, requiring more than a ten-minute walk.

R.Jakubczyk

Poland

1 days rental

Compact | Seat Leon Guaranteed model

Reviewed: Fri, Sep 20, 2019

About Panek: 4.3 /10

I was very disappointed because I got a different car than it was guaranteed

Poland

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Thu, Aug 22, 2019

About Panek: 9.7 /10

Upgraded for no additional cost was nice.

About QEEQ: 10.0 /10

Joseph

Poland

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Wed, Aug 21, 2019

“Excellent customer service”

About Panek: 10.0 /10

I wanted an auto but was given a manual instead. After a slight delay, Panek managed to find another car - which was in a significantly higher class - and let me have that at no extra cost. Well done, Panek!

About QEEQ: 9.0 /10