Terrible.

No one inspected vehicle at pick up or drop off. We were told to send in a video of the car. We did that. We were charged $500 with no email explaining why. We didn’t do any damage to car at all. This rental was supposed to cost $812 instead it cost us $1700.00 very upset with this company

The car was in good shape and vfairly new the custoemr service at Europcar soecificall Caroline was exceptional.

Easy to use v's the current rateds offered by Avis at 4 times the price

Did not have my records when I got to counter! Lousy directions to return the car.

Everything was OK!

Counter staff refused to give me a car unless I pay for the upgraded insurance that would cost 300 euro so I refused to pay as the car was to come with insurance and I also have coverage with my credit card I asked would the put a hold for the overage on my card and they refused.

Car was good, pickup process was smooth and fast at pick up desk, attendant in car park was efficient and friendly for both pickup and return. I like that they allow for normal "wear and tear". However better signage is needed when returning cars to the actual terminal as it's very easy to drive by the return parking lot entrance.