Lousy

Fox said they didn't have my car (Ford Fusion or similar) and that I would have to wait up to three hours. Or I could rent their Ford Fusion Hybrid for an added $10 a day. The vehicle averaged 36 MPG on 90% highway driving, so there wasn't much added value compared to a regular one. Then they lied and said I had to take an additional $11/day for driving over the Golden Gate Bridge just once! That was $77 plus tax for one trip over the bridge! Finally they charged $150 deposit which was supposed to be refunded, but only $60 was credited back. What was supposed to be a 282.66 rental actually cost over $600.

The overall score doesn’t reflect my experience so I had to put everything as a one star. The vehicle had stained seats, broken cup holders, the seals on the windows weren’t good- super loud Hwy driving. If it wasn’t midnight with two tired kids I would’ve driven back to SFO, returned the car and went to a different company. Not worth going with this company to save $30- lesson learned. Worst rental I’ve ever gotten

There were too many extras that they tacked on to the online price. They also misled me on the prepaid fuel option. I feel cheated.

It took 2 1/2 hours to get through the car rental line. Hangry children everywhere. Not enough workers. It took longer to rent the car than fly from Colorado to California. That part sucked really bad!

Car didn’t start had to put it in gear to start it.