Reliable

The staff member George at the Santorini branch is a very nice person.

Counter staff were kind and helpful no problems at all with paperwork etc. Courtesy ride back to the airport from the drop off point was very welcome.

Put the wrong pick up time on the initial booking and unable to amend the time, had to cancel (free) and re-book which seemed a bit over the top. Everything else with the rental went well.

I was waiting for the drive sa staff to pick me up and they were very late and rude. They charged me 24€ extra for late pickup car as i was there waiting at the pick up area for 1:30 hour. The staff was rude and didn’t provide me the car i booked. Instead of corolla they provide me fiat which has less space, under power engine, noise in suspension, less boot space, dirty car, nd pathetic air condition. As i got the car around 11:30 so my returning time should be 11:30 but they said after 9 pm they will charge extra fee so i rushed and returned the car at 9:04 and was charged 24€ for this. So altogether i paid extra 48€ and got this shit service. I need the refund as this is against the customer service and hire car rules.

Like: service and car
Dislike: Nothing except to fill at 6/8 that is difficult