Good rental

The service was excellent, every call was answered immediately, and our questions were patiently and thoroughly addressed.

The reception attitude on the day we picked up the car was very indifferent. When we returned the car, there was no one at the store, and no message was sent to us. We were very anxious because we had to catch a flight back home. They didn't answer the phone, and later replied on WeChat saying that there's no use in rushing as they are coming to pick us up. It felt very unpleasant. The car was quite old and didn't have in-car charging. The cigarette lighter socket was not functional. It wasn't as thoughtful as the other company we used previously.

Booked corolla but got the different model from this company. It was bigger than I thought. From previous journey, we couldn't fit our bags so had to put 2 bags at back seats, but this car was more than enough to put all . Car was pretty old (ran more than 100000km) and no Bluetooth functions so had to get audio line from petrol station which didn't bother too much Despite car was old, company maintained the car so well so it was nice and comfortable during our journey and customer Service was tooooo good Thank you EZU Even thought its not a big company like europcar , hertz , avis We will definitely Use this company again when we visit Auckland again Thank you

Pick up and drop off was extremely prompt and efficient. Photos were taken of the car and a quick check done on drop off. Previously with a different rental company at drop off they went over it in minute detail that gave the impression that any little tiny stone chip would result in a charge but ezu indicated that little stone chip on the front would be considered normal wear and tear so that was comforting to us after our prior experience. we would definately use them again.

Like: Firstly, the cost for 3 days hire was fantastic. Car was clean, staff were friendly and chatty. I have already recommended you to a number of my friends.
Dislike: The car was a little old and occasionally made some funny noises. i was a little worried i was going to break down.