EZU AUCKLAND AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

A.Vickers

New Zealand

Reviewed: Sun, May 26, 2019

About EZU: 9.3 /10

Pick up and drop off was extremely prompt and efficient. Photos were taken of the car and a quick check done on drop off. Previously with a different rental company at drop off they went over it in minute detail that gave the impression that any little tiny stone chip would result in a charge but ezu indicated that little stone chip on the front would be considered normal wear and tear so that was comforting to us after our prior experience. we would definately use them again.

About QEEQ: 10.0 /10

EZU

Auckland Airport(AKL)

Auckland

New Zealand

Economy | Suzuki Swift or similar

1 days rental

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Quintina Armstrong

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Reviewed: Wed, May 22, 2019

About EZU: 10.0 /10

The company upgraded us to a Nissan Teana for free. The handling was excellent.

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Parker O'Connor

New Zealand

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EZU

Auckland Airport(AKL)

Auckland

New Zealand

Reviewed: Wed, Aug 22, 2018

About EZU: 6.0 /10

The reception attitude on the day we picked up the car was very indifferent. When we returned the car, there was no one at the store, and no message was sent to us. We were very anxious because we had to catch a flight back home. They didn't answer the phone, and later replied on WeChat saying that there's no use in rushing as they are coming to pick us up. It felt very unpleasant. The car was quite old and didn't have in-car charging. The cigarette lighter socket was not functional. It wasn't as thoughtful as the other company we used previously.