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Search for Europcar Car Rentals in Auckland

Disappointing. I have raised a complaint about Europacar.

Reviewed: Tue, Sep 17, 2019
About Europcar: 6.3 /10
Disappointing. I have raised a complaint about Europacar. I arrived an hour early to pick up car and was told it was not back yet nor cleaned you have to wait. I was told that they have a small fleet of cars at the moment. I did not have much confidence at all in what I was being told. At 623 I got another Car (as nothing else in same class and was offfered a volvo or mercedes at increase costs) but still no sign of mine. So there seemed little possibility it would be back on time so why risk fighting Auckland traffic.
Suzuki Vitara image
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Medium SUV | Suzuki Vitara or similar

Relevant Reviews on Europcar AUCKLAND INTERNATIONAL AIRPORT

Patty

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Pickup Truck | Ford Ranger or similar
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Tue, Jan 14, 2025
“Very easy n great to deal with!”
About Europcar: 10.0 /10
Awesome!!
About QEEQ: 10.0 /10
Awesome!!

Milo Ruth

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Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sat, Mar 23, 2024
About Europcar: 2.0 /10
This experience was very poor; they couldn't solve my problems properly. They kept shifting the responsibility to the car rental company. I rented the car from your platform, not directly from the car rental company, so of course, I would come to you when there's an issue. How you communicate with the car rental company is not my concern. They just shirk responsibility and don't want to take any. This rental completely messed up my travel plans. I will not rent a car from this platform in the future, nor will I recommend it to people around me.

Jenny Carrie

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Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Fri, Oct 14, 2016
About Europcar: 8.0 /10
Everything was great. Picking up and dropping off the car was convenient with no inspections, showing full trust. I wanted to give 5 stars, but during pickup, they convinced me to buy what seemed like battery insurance. My English isn't good, so I didn't understand and paid an extra 100 NZD even though I had already bought full insurance!
About QEEQ: 10.0 /10

P.Fielding

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Economy | Holden Barina or similar
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Fri, Oct 14, 2022
“All good in the end.”
About Europcar: 8.0 /10
Some confusion as to where to pick up the car from, Domestic or International. Took a long time to get processed. Instructions to go to car pick up point were confusing but finally worked it out.
About QEEQ: 10.0 /10
Easy to use.

DD

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Medium SUV | Suzuki Vitara or similar
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Tue, Dec 31, 2019
“Great vehicle and easily accessible from the airport.”
About Europcar: 7.7 /10
There weren’t any spaces to park the car at the rental return at the Wellington airport.
About QEEQ: 10.0 /10

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