satisfied

Great service!

The staff had great attitudes, and the car pickup was convenient. The only downside was the forced insurance purchase. When picking up the car, I specifically went back to ask two staff members about it, and they assured me it was fine. So, I decided to proceed with the car rental. However, after returning home, I discovered I was still charged (even though I had purchased QEEQ’s full coverage insurance, which made it unnecessary). After communicating with QEEQ, the store was very cooperative and refunded the charge. Overall, it was a satisfying experience.

Good vehicle condition and excellent service.

They charge me toll package .that i avoid all my trips And charge me pre paid fuel ,I drop off the car with full gas . That i am remember i not a agree for If i paid for something why I am not use it and why i drop off the car with full They provide letter i am not sigh in it . I am all the time rent cars without two services It is last time with budget

Car type reservation was not available, thus the company was forced to honor with an upgrade. Personnel at counter was not quite amiable probably caused by a reservation not done directly thru the company website, they can not find the reservation nor understood where was the reservation at the printed papers showing it, after a while, they finally noticed it.