plus jamais, c'est de l'arnaque

Car behaved great and just as expected, had a good few bumps and scratches (all in bodywork) but staff took note of all of them so no hassle when returning it. Busy during pick up so took about 20 min to get the car after arriving on the company premises. Shuttle bus to and from airport is quick and usually don't have to way much for it. Good experience with them, not first time booked cars there and never had any problems whatsoever.

Price drop is good but only looks to its own booking. Ended up cancelling initial booking and rebook another one from scratch for half the initial price (different company from initial booking, same car size). Easy to book and cancel it (still haven't checked if funds were returned though since takes a few days)

Terrible service. We had to wait 4.5 hours to collect our car and another 90mins for the shuttle to get us to the airport after drop off.

Fine.

I was surprised with the customer service offered by this company. Would definitely recommend them and use them again.

This was one of the easiest websites I’ve ever used for renting a vehicle. Thanks

L’agence nous a attribué une Toyota Yaris qui est un véhicule plus petit qu’une Polo ou une seat. Du coup, avec 3 personnes et 1 bébé, nous avions peu d’espace pour nos valises et les accessoires bébé (siège auto, lit parapluie). Nous avons demandé à nous attribuer un autre véhicule de la même catégorie mais notre demande a été réfutée. Le personnel nous a répondu de prendre une gamme au dessus et donc de payer plus cher. Du coup, je ne suis pas vraiment satisfaite de Surprice rente qui a été peu compréhensif sur la situation

Rien à dire sur Easyrentcars. La réservation s’est faite rapidement et nous n’avons rencontré aucun problème

The process to pick up the car took so long. People couldn’t find my reservation and did not reach quickly the easyrentcars. Staff not focused on providing a fast service to customers arriving sometime from a long flight and eager to enjoy vacation and not wiling to spend 1h30 for a car delivery. I will not use this service again, as the value for money to me is not worth in terms of convenience.