Good staff service but lacking pick up/return options that accommodate flights outside limited hours

CO apo

Australia

Reviewed: Sat, Sep 7, 2019

About Apex: 8.7 /10

Arrived after rental car hours so had to pick car up the next day. Apex staff were aware of our flight delays and held our reservation. Smooth transition once we got to the car rental facility the next day.

About QEEQ: 9.0 /10

Intermediate | Toyota Corolla or similar

1 days rental

Relevant Reviews on Apex Perth Airport

Norman Garcia

Australia

1 days rental

Reviewed: Thu, Jan 2, 2025

About Apex: 10.0 /10

Very satisfied

About QEEQ: 10.0 /10

Australia

4-day rental

Economy | Suzuki Swift or similar

Reviewed: Wed, Oct 2, 2024

“Nice car, not very good service for picking up the car”

About Apex: 7.0 /10

Apex had not received my details nor payment after booking thru QEEQ. As my flight was delayed and I arrived at my destination late (4:30pm), apex refused to pick us up from the airport because they state last pick up at 4pm. They offered to call me a taxi at my cost and they close at 5pm so I was struggling to make it in time. They had no details nor payment thanks to QEEQ so I couldn’t even get a refund.

N.Fielder

Australia

3-day rental

Economy | Hyundai Accent or similar

Reviewed: Thu, Dec 14, 2023

“Found cheaper elsewhere too late”

About Apex: 8.0 /10

The car did not exceed my expectations. It was old and seemed to struggle on the freeway over 80km/h. Not the car I thought I had booked. The staff however, were lovely. Very friendly and professional!

About QEEQ: 8.0 /10

Easy to use

R.Stevenson

Australia

18-day rental

Compact | Hyundai i30 or similar

Reviewed: Tue, May 17, 2022

“Perfectly adequate - excellent car.”

About Apex: 9.0 /10

Counter staff was excellent, but there was no one there briefly when we arrived to drop the car off early. They weren't long, but a key drop off box or a note on their door would have been good. If we had waited longer I think we might have been cross.

About QEEQ: 10.0 /10