It was alright

El auto se encontraba en óptimas condiciones. Me cobraron un monto superior al que se indica en la reserva, un 100% del monto reservado, tuve que tomar el auto porque lo necesitaba y no tenía opción.

Car had some garbage left in the cup holder, the shuttle apparently took 30 minutes to arrive, the vehicle kept dinging because it required service throughout my rental term.

I think if you are renting from a rental care business outside the airport then the rental car shuttle should take you to the airport. You make every effort to get there to rent from them - I could have rented from the airport but didn't. The wait time was a little long The car wasn't ready as they were still cleaning it. The fuel was not on full (3/4). I put the fuel back at 3/4 of a tank but was charged for not filling the tank up but they gladly refunded me back for the fuel charge after I called and told them I had pictures of where the fuel was on pick-up and where I filled back up to exactly the amount upon rental.

They still have a hold on my card for some reason I’m trying to figure out why that’s my only problem it’s been five days no one’s calling me back

Very good experience. The only issue was a wait in line to write up contract. Had 4 counters, but used only 2. Once the other 2 counters filled, the line moved quicker.