Never seen such a dented car....

The oil warning light was on when I got to vehicle. I went back to office and asked them to put more oil. They said they couldn’t and reassured me it was fine..... that their oil sensors were set very high. I said I was doing a road trip so could they check oil level. They said they couldn’t but I could do went back to car. Engine was hot and I had not cloth to wipe dip stick so couldn’t see oil level very well. Went back to office and they reassured me I would have enough oil. As it happens the light stayed on for our 1400 mile journey and there was no problem but the oil light was disconcerting and should not have been on! Also the back of our car outside was filthy. I have photos to prove.

Need to speed up the pick up process.

Great prices

straight forward, no pressure to buy any extra insurances, clear instructions what insurance I have purchased, I reported some small damages of the rims and paint when exiting the depot just to ensure the sate of the car, done 2300mi without any problems,

straight forward online booking,

Budget staff at Colorado Springs...not particularly great! We wanted to downsize to a smaller car..the rate was stupid money and the staff not very helpful. Would not use Budget again!

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