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Search for ACE Rental Cars Car Rentals in Sydney

Do avoid ACE for not being convenient (no counter in terminal) and charge unknown fees without any d

Reviewed: Fri, Aug 30, 2019
About ACE Rental Cars: 6.3 /10
It is such a hassle to call for them to pick us up, carry our luggage to the waiting area, upload and download them during shuttle service then upload again to the rented vehicle as the counter is NOT in terminal. Worst scenario is when they gave option either A. Pay aud19.90 per day for toll charges OR B. Pay Admin fee of aud38 plus whatever toll charge incurred during the rental period (which both options are Relatively expensive). They gave us wrong key to the wrong car (parked side by side) and wasted few minutes to inspect wrong vehicles. Dropping the car off was also a hassle as we again have to download and upload luggage to use their shuttle service to the airport. The to top it all we were charged unknown fee AFTER we went back to hometown without any further information. No invoices were given throughout the rental period
About QEEQ: 9.0 /10
Toyota Corolla Hatchback image
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Sydney Airport

Ingram Matthew

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ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Fri, Jun 12, 2020
About ACE Rental Cars: 2.0 /10
I had an 8:00 AM reservation, arrived at 7:30, but didn't get the car until 10:00. It took 45 minutes to process each customer. There was only one employee handling car exchanges, pickups, registrations, running around without a walkie-talkie, no colleagues, and no clear procedures.

T.Nawrocki

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Small SUV | Kia Sportage or similar
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Mon, Mar 4, 2024
“Car fantastic, a pleasure to drive. Booking and pick up experience disappointing.”
About ACE Rental Cars: 9.0 /10
Staff at pick up were a little rude. Admittedly we arrived a little early but were told we had to wait outside in the heat until our allotted time.

A.Hughes

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Compact | Mystery car or similar
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Wed, Jan 4, 2023
“Very smooth.”
About ACE Rental Cars: 8.0 /10
The staff when picking-up the car were very welcoming, friendly and efficient. The drop-off could not have been smoother and the person who checked over the car even got the courtesy bus to wait for me. Excellent customer service all round!
About QEEQ: 10.0 /10
While price drop magic did not eventuate. I did continue to shop around and there were no better prices available. No issue with use of the platform and would not hesitate in using QEEQ again.

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Full Size | Toyota Camry or similar
ACE Rental Cars
Sydney
Australia
Reviewed: Mon, Dec 16, 2019
About ACE Rental Cars: 6.7 /10
The counter staff were not sure about car category and tried to offer lower category!!. Also, they should maintain courtesy and should not give remarks about clients' countries of origin that might not be acceptable.
About QEEQ: 8.0 /10
Excellent as usual

Mat

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Mon, Oct 21, 2019
“Quality vehicle for the money.”
About ACE Rental Cars: 8.7 /10
Great car for the price. The only gripe I have is the system used to use Toll roads. No Etag supplied with the car. A bit of a hassle to sign up to Emu toll & you are charged 75 cent photo fee for every toll.
About QEEQ: 7.0 /10

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