best value pick-up hire in London

Staff were slow and inefficient, even when there were 20 people waiting to rent a car. They threatened to force us to buy their full insurance by saying there would be no assistance otherwise. They charged the card without explaining the amount and were unwilling to explain why they needed to pre-authorize £1250. Their attitude was very unfriendly.

Does not support UnionPay cards, insurance requires additional payment. Upgrading the vehicle costs extra, and there is no Chinese service. However, the cars are relatively new and the staff's attitude is okay.

The car had damage all over..Paid for full size van 7 people 4 cases but got a c4 piccaso no room for cases ..Smell in car found rottern milk in under tray floor ..fuel light on when collected not good and car not cleaned when brought out to me ..

Got there, hired the smallest car available. All they had was 9 seater vans. Not suitable for our needs

Took far to long to pick up car waited in line for over 40 mins, then had to wait for the car there was 4 people in front car was not cleaned inside or outside, windscreen was very smeary on the inside had to stop to get it cleaned