Smooth and easy

Car was in very good condition and was a good size for our trip. Collection and drop off was very easy and the staff were great.

Everything associated with our rental, from the booking, the staff at the pick up/drop off, the vehicle, use of vehicle, to drop off was excellent -EXCEPT - the instructions as to where to pick up the courtesy van at Cairns International Airport - should have read "turn right out of main door Terminal 1 and proceed towards domestic terminal for courtesy van - pick up approx half way between International and Domestic Terminals" - words to that effect. Now we know where the pick up area is, it is fine, but for first timers the instructions on the Easy Rent a car app are vague.

Very helpful and vey fair. Pamela in the Cairns office was very professional during the vehicle inspection process.

Hassle free booking. No time wasted waiting around. Very efficient

Very easy to use

The booking was upgraded to a Hyundai i30