Todo excelente

Excelentes precios de renta de vehiculos, por eso soy su cliente

Finding the pick up location was easy enough although I was surprised at how far away it was from the airport. When we arrived the person we dealt with initially told us there were no jeeps available even though we had ordered a Mustang/Dodge Charger or similar via the QEEQ app. Eventually we were told that we could take a Dodge after a short wait whilst the agent went off to check. Then we were told that Fox Rentals don’t recognise our full premium insurance that was paid for using the QEEQ app!! Not sure if this was a ploy to force us to buy their insurance but we did not - not a good experience! The Car was great and the drop off in LA was easy and done within a couple of mins.

Would suggest improving rental companies acceptance of using 3rd party premium insurance providers such as the AXA policy offered by QEEQ. I don’t know why Fox refused to accept this but it’s very frustrating and so unnecessary. We basically had to sign a form to say we would not be using their insurance and taking all the risk.

The pickup location was not at the usual airport location, and pickup was time consuming. But, it was a good price.

Car was in bad shape, damaged and dirty. Tried to point it out to the rep as exiting the gate and was met with “let me do my job!”

Waited 2 hours to get the car. Tires were marginal. Had to take 2 shuttles to get to the Fox Rental Center.

Easy to maneuver through the process.