EASYRENT CARS MADE IT EASY!

Returned the car in a different city. The staff's English was poor at pickup and the process was slow, but the staff at drop-off was efficient.

The staff were reasonably friendly at pick-up, probably helped by my being able to speak Italian. The car we received was smaller than anticipated, but it had enough room for us to travel from Pisa Airport to our destination about 2 hours away. The Lancia Ypsilon was very underpowered! Especially going up hills, which often required dropping down 2 or 3 gears to climb!!! On the return, the agent commented that they were unable to check the condition of the car, as it was dirty, and that I would have to take it to a car wash before returning it! The dirt was from 18 days driving around white roads and normal roads in Tuscany during which time we experienced a range of weather conditions from heat to thunderstorms and heavy showers of rain. No mention was made at pick-up about returning the car "washed". Nor have I ever experienced this requirement with any other car hire company at Pisa Airport, or any other airport in Italy, over the past 30 years!

Well done guys! Keep up the good work will definitely use again thanks

Well done great service thanks great

The counter staff at the airport were delightful. Warm friendly and helpful and very efficient.

Car new. Economical. Air-con worked well.

Booking straightforward.