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I was not given the car I reserved and paid for !!!

Reviewed: Wed, Aug 21, 2019
About Avis: 4.7 /10
Very bad service and a very in polite front office lady. She lied by saying they don’t have XC 60 Volvo that we booked within fleet but up on drop off we found it returned on the same day! Totally in ethical and not accepted . Will never deal with AVIS and I demand a refund for the rent fee difference .
Premium | Volvo XC60 or similar

Relevant Reviews on Avis in Turkey

Rose IV.

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Reviewed: Mon, Aug 25, 2025
About Avis: 10.0 /10
QEEQ has good service attitude, they provided guidance when the car needed AdBlue.
About QEEQ: 10.0 /10

Crystal Service

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Reviewed: Wed, Aug 21, 2024
About Avis: 10.0 /10
Very convenient for pickup and drop-off, few car rental companies offer 24-hour service, AVIS is one of them.
About QEEQ: 10.0 /10

Philip Goldsmith

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Reviewed: Tue, Jul 23, 2019
About Avis: 2.0 /10

Ron Saul

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Reviewed: Tue, Aug 6, 2019
About Avis: 10.0 /10
Good, friendly, but promotes insurance

Ula Eisenhower

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Reviewed: Thu, Jul 25, 2019
About Avis: 8.0 /10
During the rental period, our tires were slashed, so we went to the nearest Avis. However, since the insurance was purchased from QEEQ and not Avis, it took three and a half hours to address the issue, and we ended up fixing the car ourselves. The process was highly inefficient, and we had to communicate with the car rental company in Turkish, which was quite challenging. Besides that, everything else was alright.

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