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I was not given the car I reserved and paid for !!!

Reviewed: Wed, Aug 21, 2019
About Avis: 4.7 /10
Very bad service and a very in polite front office lady. She lied by saying they don’t have XC 60 Volvo that we booked within fleet but up on drop off we found it returned on the same day! Totally in ethical and not accepted . Will never deal with AVIS and I demand a refund for the rent fee difference .
Premium | Volvo XC60 or similar

Relevant Reviews on Avis in Turkey

Gail Benjamin

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Reviewed: Sun, Jul 21, 2024
About Avis: 6.0 /10
About QEEQ: 8.0 /10

Steven Bush

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Reviewed: Tue, Jun 11, 2024
About Avis: 8.0 /10
It's acceptable, explanations were detailed.
About QEEQ: 8.0 /10

Ula Eisenhower

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Reviewed: Thu, Jul 25, 2019
About Avis: 8.0 /10
During the rental period, our tires were slashed, so we went to the nearest Avis. However, since the insurance was purchased from QEEQ and not Avis, it took three and a half hours to address the issue, and we ended up fixing the car ourselves. The process was highly inefficient, and we had to communicate with the car rental company in Turkish, which was quite challenging. Besides that, everything else was alright.

Athena Zechariah

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Reviewed: Mon, May 25, 2015
About Avis: 10.0 /10
The car I received was the same as the one I booked. It was very new with only 5000 kilometers. The car was in excellent condition. AVIS's service was quite good, and they did not require a translated or notarized driver's license; I just handwrote my English address for them. The drop-off location was somewhat hard to find, so I recommend noting the route when you pick up the car.
About QEEQ: 10.0 /10

Wallis O'Casey

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Reviewed: Tue, Sep 6, 2016
About Avis: 10.0 /10
My first time renting a car for a long trip left a very deep and unforgettable impression. Everyone was so friendly.
About QEEQ: 10.0 /10

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