Very satisfied

When picking up the car, I asked two people about two pieces of luggage. They said the car I booked was suitable for city driving, but if going to a farther city like Porto, it would be better to switch to a larger car, which would cost an additional 25 euros per day. Nevertheless, I chose to keep the original car. The car I received had 20806 kilometers on the odometer and was relatively new. Although it was a compact car, its height made the seating feel spacious, and after folding the rear seats, there was ample room for two pieces of luggage. The car handled very well, but the air conditioning was not very effective.

The wait time at the desk was long, they only fast tracked Europcar members, I would have though they should prioritise pre-booked customers as well.

Very good, no issues

The car is brand new. The service is good.

received an old car > 100.000 km, with lots of dents and scratches, but the size of the size of the car was bigger then reserved

pretty easy to book