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Live chat Email us Service Code: 2951216123
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Reviewed: Mon, Jul 15, 2024
About Europcar: 10.0 /10
The counter only checked the document issued by QEEQ, ignoring my notarized Hague Apostille. Europcar's system is mediocre; the address, phone number, and email all need to be handwritten. After explaining that I had purchased all the insurance before departure, the counter did not push additional insurance, which is a good practice among major car rental companies nowadays.

Relevant Reviews on Europcar LISBON AIRPORT

Bella Hamilton

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Reviewed: Sat, Jun 29, 2024
About Europcar: 8.0 /10
Not bad. I didn't buy insurance in China, thinking it would be better to buy it locally. But the staff on site said that this is a 4*4 high-end model, and it cannot be covered by full insurance. This means that if the car has a major issue, we would have to pay 6000 euros.
About QEEQ: 8.0 /10

Nicola Billy

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Reviewed: Sun, May 5, 2024
About Europcar: 10.0 /10
Very good
About QEEQ: 10.0 /10

Rae Needham

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Reviewed: Wed, Feb 21, 2024
About Europcar: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Flora Bess

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Reviewed: Sun, Jun 18, 2023
About Europcar: 6.0 /10
I am unhappy that the original reserved car model was not available. Even after showing the car rental insurance, the staff kept suggesting additional insurance like roadside assistance, causing the rental process to take a long time, around 30 to 40 minutes.

C.Steadman

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Mini | Peugeot 108 or similar
Reviewed: Mon, Dec 2, 2019
“An experience which we have learnt from”
About Europcar: 8.7 /10
The car we had expected was not available so we had a free larger vehicle which was comfortable with adequate room. We could have had a bit more instruction on the workings of the vehicle as it had technology with which we were unfamiliar.
About QEEQ: 10.0 /10
Drop off was confusing as the signage was not clear. Which parks were for which rental firms could have been much clearer. Booking was easy .

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