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Live chat Email us Service Code: 2900450176
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Great car, very poor customer service.

Reviewed: Tue, Aug 13, 2019
About Dollar: 8.3 /10
The counter server upsold extras that were not required and was deliberately vague about some of them, making some sound essential and others to be better value then they were. My first car got a puncture / flat tyre. The call centre I dealt with gave appalling service twice and sent me to the wrong depot for a replacement. The staff organising the replacement were also abrupt and condescending. The drop off was very quick and efficient but I would never use Dollar / Thrifty again.
Compact SUV | Hyundai Tucson or similar

Relevant Reviews on Dollar Orlando - Airport

H.GENDRON

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Full Size | Chevrolet Malibu or similar
Reviewed: Sun, Jan 29, 2023
“Car soso, and terrible waiting time”
About Dollar: 7.0 /10
Way too long at the counter… way!
About QEEQ: 8.0 /10
Smooth

P.Walton

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Compact SUV | Hyundai Tucson or similar
Reviewed: Sat, Aug 17, 2019
“Fantastically easy”
About Dollar: 10.0 /10
The car was spotless ,drove beautifully and the staff were very pleasant and did not try to push any products onto me it was truly excellent and would definitely use them again
About QEEQ: 10.0 /10
EasyRentCars.com are a rare find not only did they find me a reasonably priced vehicle for the size I needed but up to my rental they tried to find the vehicle at a cheaper rate faultless throughout thank you and will use the company again

J.Terrell

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Fri, Jun 14, 2019
“Pleased other then the counter lady at Avis”
About Dollar: 7.3 /10
the lady at the counter at Avis was more worried about talking on the phone complaining about not getting her raise on her check then helping the customers at the counter
About QEEQ: 10.0 /10
I was very happy with the price and vehicle for the length of time and being able to pick it up in Florida and return it to Ohio

flower

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Compact SUV | Hyundai Tucson or similar
Reviewed: Thu, Jun 6, 2019
About Dollar: 9.7 /10
there was no problem picking and dropping off but I did forget my disabled badge in the car and as soon as I remembered I went back and the car was not there. Now forgetting any items is fine but I depend on that disabled badge and I was told the car is gone I had to put a claim in for the lost item was it really hard for the staff to just check the car after us in just a second and take the badge to the office or just leave it aside.
About QEEQ: 10.0 /10

L.Henry

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Compact SUV | Toyota RAV4 or similar
Reviewed: Tue, Jan 15, 2019
“It was Ok.”
About Dollar: 8.7 /10
We didn't get a car straight away because there was non available.
About QEEQ: 8.0 /10

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