They upsell insurance when picking up the car and commit fraud when returning it. If you rent from them, insist they clean the windshield and then check it carefully with a flashlight! When I returned the car, I had to pay CAD75 for a tiny chip on the windshield that was just a bit larger than a pinhead! If you don't have the patience to inspect, it's better to buy their windshield insurance. Additionally, they target Chinese people! At the same time I returned the car, a foreign customer just handed over the keys and left. When I returned the car, a black man inspected the windshield for 3 minutes and found a tiny chip, forcing me to pay CAD75!

I wished i could get winter tire. Because there was only 4 saisons tires, i have not been able to go to Jasper, which was one of my trip purpose. That point was my only deception

Very good

Great customer service. Friendly and informative. They told me to be careful as Alberta has speed cameras every where. So I very much appreciated that. No tickets for me.

On line booking was easy. I got what I expected.

Great vehicle, pricing, and customer service. It would have been helpful to have a snow brush in the car. I will definitely use their services again.