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Search for ACE Car Rentals in London

I booked a Ford Fiesta or similar, but got a Kia Picanto. In my opinon this is a smaller class.

Reviewed: Mon, Aug 12, 2019
About ACE: 6.0 /10
I booked a Ford Fiesta or similar, but got a Kia Picanto. In my opinon this is a smaller class of car. the instructions said their was a hopper bus from T5. i was unable to find one, rang the hotel to confirm which bus, only to be advised there was no hopper bus from T5 and that I would need to catch the free bus to T4 and then get a hopper bus. After flying for 24 hours this wasn't want I wanted to hear or do, so I caught an uber which was an unexpected expense. The wait time to pick up up the car was terrible, long queue, must haev taken almost an hour. Got hit with a GBP270 repair bill for a scratch on the bottom of the bumper, that really topped of my hire expereince.
About QEEQ: 7.0 /10
Ford Fiesta image
ACE
Heathrow Airport T5(LHR)
London
United Kingdom
Economy | Ford Fiesta or similar

Relevant Reviews on ACE Heathrow Int l Airport

Curitis Steele

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ACE
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Mon, Jun 25, 2018
About ACE: 4.0 /10
1. If you don't buy insurance from them, you'll need to pay a deposit (around 20,000 RMB). 2. Be sure to inspect the car; any pre-existing minor scratches will be counted as your responsibility otherwise. 3. There's a daily limit of 95 miles; unlimited mileage costs around 8-10 pounds per day. 4. When calculating the cost, they overcharged us by 50 pounds, and reclaiming it requires contacting their company. We haven't received it back yet. 5. The final amount you pay will definitely not be what you initially saw on the rental site.

A.Rodrigues Barbosa

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Economy | Ford Fiesta or similar
ACE
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Wed, Jun 19, 2019
“NEVER BOOK WITH ACE, the correct one is GreenMotion.”
About ACE: 4.0 /10
The ACE is not the real agency, but Green Motion, this resulted in an internal problem that made me wait more than 3 hours to get the car. I would never again choose this agency because of this, which should even be said before booking.
About QEEQ: 10.0 /10

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Economy | Ford Fiesta or similar
ACE
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Thu, May 30, 2019
“Greenmotion run services for ACE London Heathrow branch, the shuttle bus is not included”
About ACE: 8.0 /10
ACE London Heathrow branch is actually Greenmotion company which I believe they are partner and Greenmotion run service for the ACE. Therefore the service is similar to Greenmotion. One thing incorrect is I did have to pay for shuttle bus fee, which did not correspond to the voucher mentioned shuttle bus paid.
About QEEQ: 8.0 /10

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Mini | Fiat 500 or similar
ACE
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Thu, Apr 25, 2019
“Made to wait nearly three hours in the cold to pick up the car. Simply awful.”
About ACE: 7.7 /10
Being made to wait so long to pick up the car detracted from any positives like the car being brand new. Not a fan of mileage caps on rental cars so will think twice before using again. Pick up location is not at Heathrow airport.
About QEEQ: 10.0 /10

M.Alsalem

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Mini Van | Ford S-Max 7 Seats or similar
ACE
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Sat, Aug 11, 2018
“A professional rent a car company”
About ACE: 8.2 /10
Dislike: Even though I booked for automatic car but they gave me manual as they didn’t have automatic at the time of pick up!!

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