The company changed me the whole money even that I paid an advance to the website.

The service was very attentive.

The car rental company is not located at the airport. After exiting the airport, I called the company and arranged to wait at the Starbucks entrance. The staff drove over to pick me up, though the wait time was a bit long. Everything else was fine, and communication went smoothly. The vehicle pickup and inspection process at the store was quick and straightforward. For pickup, all they required were a credit card (non-UnionPay), a passport, and a driver's license translation. They didn’t even check the original driver's license, which I forgot to bring. I was initially prepared for an argument but ended up not needing it at all. For those worried about forgetting their license, there’s no need to stress. The car wasn’t provided with a full tank of gas, so just return it with the same level you received.

The overall service was good and efficient. Highway and toll charges were deducted the same day the car was returned.

Quite satisfied, the staff's attitude was good and they seemed reliable.

The car model was exactly as described, excellent.