Все хорошо кроме непонятного момента почему сняли 100€ залога и после возврата авто их не вернули?

Convenient and efficient.

Booked a car from Budget, but at the location, Budget and Avis share the same counter. The car we got had the Avis logo. It was actually a hybrid Toyota Yaris, very new with only 2,000 kilometers on it and fuel-efficient. The car was equipped with CarPlay, making it easy to connect the phone for music and Google Maps navigation.

The process was very smooth, and the service attitude was excellent. It was an impressive car rental experience. Additionally, using online translation documents facilitated the rental process, which might be helpful for future customers.

The efficiency cannot be compared to that in the United States.

Several items of damage were not noted on the hire paperwork. I pointed these out when I picked the car up, and although the paperwork was updated manually Budget did not update their records. When I check the car back in, I was told the car was fine and shown the way to the terminal. I was subsequently charged approx €400 for the damage I had previously pointed out. This seemed a little sneaky - no discussion at the car, no email advising the reason for the debit on my credit card. I have discussed with Budget and been advised that I should get a refund in approx 3 weeks. Disappointing.