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Live chat Email us Service Code: 8312831221
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Terrible

Reviewed: Mon, Aug 5, 2019
About ACE: 3.0 /10
Long wait to check in and out Non maintenanced vehicles Slow dragging and required a oil change. The next day I begin my rental the oil change signal continued to come on, dirty, shoes under seat and trash in doors and backseat. Overall horrible experience will never rent from Ace again. Ripoff once they get your money they bring out raggedy cars, taking advantage of out of towners.
Large SUV | Hyundai Santa Fe 7 Seats or similar

Relevant Reviews on ACE Harry Reid International Airport

D.Ramirez

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Full Size | Nissan Altima or similar
Reviewed: Mon, Sep 16, 2019
“Price was good if you have the extra time to be transported to two separate rental centers.”
About ACE: 8.3 /10
Car was excellent but the service counter was slow & did not appreciate the hard sell to purchase additional insurance. Also told the gas tank was full but in fact it was only 3/4’s full. The process was slow so we returned the car the afternoon before & took Lyft back to hotel & to airport in the morning. Probably offset any savings to rent from a mainstream renter.

Jay

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Medium SUV | Ford Escape or similar
Reviewed: Thu, May 30, 2019
“Not as expected or promised”
About ACE: 8.0 /10
They did not provide the requested mid-size SUV. They assigned three to me and asked me to wait for them being cleaned. Within 5-10 min these cars were given to other customers. I had to take a small vehicle and bring it back for an exchange next day for the reserved SUV. I wasted hours and money for their mistake and mistreatment.
About QEEQ: 9.0 /10

s.vuletic

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Economy | Chevrolet Spark or similar
Reviewed: Sat, Apr 20, 2019
“Great car but horriable pick up experience.”
About ACE: 8.0 /10
The car itself was great. The customer service was just ok but the wait time to pick up was over an hour. There was a guy who left with a line out the door and was in ni rush when he waa working. A woman came and sped up the line but it was still a ridiculous wait.
About QEEQ: 10.0 /10

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Full Size | Nissan Altima or similar
Reviewed: Mon, Mar 11, 2019
“Flat tire”
About ACE: 7.0 /10
Had to exchange vehicle
About QEEQ: 8.0 /10

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Full Size | Nissan Altima or similar
Reviewed: Tue, Feb 5, 2019
“Would definitely use EasyRentCars and Ace in the future!”
About ACE: 10.0 /10
Great experience. Would definitely use Ace again.
About QEEQ: 10.0 /10

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