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Search for Europcar Car Rentals in London

Great Except for Europcar Counter Staff

Reviewed: Sat, Aug 3, 2019
About Europcar: 6.3 /10
Staff seemed to treat us horribly because we used this service. I had paid for full coverage through EasyRentCars but then they were trying to sell more insurance and made a big thing that I would need to cover costs and have a legal battle with EasyRentCars to get the coverage. I rented an SUV and they said they had a Seat SUV, but made us wait a long time to sort the booking and then turned up with a Vauxhall van with no explanation. Then they made excuses that they are free to replace the SUV with a van, the original lady went on a break and upon returning was surprised to see us there still (with our 5 month old baby). When I enquired about the original SUV she made the excuse that it was suddenly off to service. They really treated us horribly.
About QEEQ: 10.0 /10
Nissan Qashqai image
Europcar
London City Airport(LCY)
London
United Kingdom
Small SUV | Nissan Qashqai or similar

Relevant Reviews on Europcar LONDON CITY AIRPORT

Gavin Dora

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Europcar
London City Airport(LCY)
London
United Kingdom
Reviewed: Sat, May 17, 2025
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

S.Rai

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Compact | Hyundai i30 or similar
Europcar
London City Airport(LCY)
London
United Kingdom
Reviewed: Thu, Sep 5, 2019
“Great”
About Europcar: 10.0 /10
I was grateful with the staffs as they were very nice and polite.
About QEEQ: 10.0 /10
This is one of the best car booking site.

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Compact | Hyundai i30 or similar
Europcar
London City Airport(LCY)
London
United Kingdom
Reviewed: Sat, Aug 31, 2019
About Europcar: 7.7 /10
Long queues at the counter with only 2 member of staff. Drop off no member of staff available.
About QEEQ: 10.0 /10

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Compact | Vauxhall Astra or similar
Europcar
London City Airport(LCY)
London
United Kingdom
Reviewed: Wed, Aug 28, 2019
About Europcar: 7.3 /10
Took too long to get to front of que then waited 40 minutes for car to de delivered
About QEEQ: 10.0 /10

Z.Ahmad

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Full Size Van | Volkswagen Sharan or similar
Europcar
London City Airport(LCY)
London
United Kingdom
Reviewed: Wed, Jul 31, 2019
“I have a safe trip with value for money rental vehicle.”
About Europcar: 8.0 /10
They dont appear to be prepared to make clear resdy in time for orderly pick up. After droo off I realize I have my mobile phone mount/holder left in the car. No one from Europcar kind enough to inform me to pick up the item.
About QEEQ: 7.0 /10

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