Long wait as computer system down. Staff were very pleasant.

Took over an hour to get the car, upgraded the insurance when booking then was sold another insurance upon picking the car up, too many companies involved and I feel like I’ve been ripped off. Won’t be returning.

The actual rental company was gold not ace. It was hard to fi and the drop off due to alterations to airport

Platform worked ok

The car worked fine but was very heavily damaged (large dents and almost every panel was scratched or gouged) and only a 1.4 petrol so a bit under powered for a car the size I had requested.

Fine.

The car was excellent as was the pick up and delivery service. I was, however, disappointed at the 50 Euro penalty for filling up the fuel tank with very little fuel needed. As the car was returned 2 days early, I felt that the 50 Euros was excessive even though it was probably in the terms and conditions. Under these circumstances perhaps you might consider refunding part of the penalty.

Excellent service