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Search for Hertz Car Rentals in San Francisco

Poor HERTZ customer service

Reviewed: Wed, Jul 31, 2019
About Hertz: 6.0 /10
Booked a mid size SUV specifically to fit our luggage. As soon as the rental clerk realised we didn’t need the additional insurance we were palmed off with a smaller SUV than needed. No pre inspection by the staff, couldn’t be bothered, luckily I always take extensive photos and videos as on returning the vehicle the inspection guy stated that I should have highlighted the parking dents and scratches before hand. Luckily I have photos on pickup and drop off. Beware!
About QEEQ: 8.0 /10
EasyRentCars were fine.
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Jeep Cherokee image
Hertz
San Francisco Airport(SFO)
San Francisco
United States
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Hertz SAN FRANCISCO INTL AP

Melissa Becher

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Hertz
San Francisco Airport(SFO)
San Francisco
United States
Reviewed: Sun, Jul 6, 2025
About Hertz: 8.0 /10
The wait in line for pickup was quite long, but everything else was smooth, and there was no hard selling.
About QEEQ: 10.0 /10

Ophelia Housman

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Hertz
San Francisco Airport(SFO)
San Francisco
United States
Reviewed: Thu, Feb 6, 2025
About Hertz: 10.0 /10
Great.
About QEEQ: 10.0 /10

Hilary Rusk

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Hertz
San Francisco Airport(SFO)
San Francisco
United States
Reviewed: Tue, Jan 7, 2025
About Hertz: 10.0 /10
I was completely clueless and just tried to balance between reviews and price, so I chose Hertz. It turned out to have the longest line when picking up the car. My broken English was not enough, but the staff patiently communicated with me using translation software.
About QEEQ: 10.0 /10

Hazel Cook

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Hertz
San Francisco Airport(SFO)
San Francisco
United States
Reviewed: Sun, Feb 4, 2024
About Hertz: 6.0 /10
About QEEQ: 10.0 /10

Ivy Eliot

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Hertz
San Francisco Airport(SFO)
San Francisco
United States
Reviewed: Sat, Aug 19, 2017
About Hertz: 8.0 /10
There were no obvious signs outside, and I had to ask someone to find out the exact location. However, overall, the experience was still quite good.
About QEEQ: 10.0 /10

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