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Live chat Email us Service Code: 4756898170
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worst car rental ever. never use them ever

Reviewed: Tue, Jul 30, 2019
About EZU: 2.7 /10
Car was in bad shape, seems like it could breakdown any moment, i believe the car was almost 10 years old. Exterior was covered with so many dings and dents it was a pain to look at. requested the counter staff to change to other vehicles but he claims it is not possible even thou there were plenty other vehicles outside that looks much more decent and newer. Counter staff mentioned that since i was covered under third party insurance company i shouldnt have to worry about them claiming against us, not sure if i am being charged yet as no information was made to me till date. NEVER EVER RENT FROM THEM.
About QEEQ: 8.0 /10
Should do a review of the rental companies that are listed on the platform, so as to ensure quality listings and companies that are not as honest.
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on EZU CHRISTCHURCH AIRPORT

Zora Josh

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Reviewed: Sun, Sep 16, 2018
About EZU: 4.0 /10
I think they perform damage assessments on almost all cars that have full insurance coverage! Our car had no scratches the entire trip, but they insisted there was paint damage that needed assessment! I think this might be related to us having bought the super full insurance! I hope the car rental company investigates this thoroughly!

Veromca Juliet

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Reviewed: Wed, Feb 7, 2018
About EZU: 6.0 /10
The service was practical but the vehicle introduction lacked detail. They didn't inform me that the jump-start cable was under the seat, which made it hard to find when the battery died.

Ian

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Economy | Toyota Yaris or similar
Reviewed: Thu, Feb 27, 2020
“Amazing service”
About EZU: 10.0 /10
Amazing service from booking through to collection and drop off. Incredible price and will definitely be using in the future.
About QEEQ: 10.0 /10

K.Ryan

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Sep 7, 2019
“The waiting game for a lower grade of car”
About EZU: 7.7 /10
Pick up from the airport was ok. When we got back to the office we had to wait 20 minutes as only one staff member was there and another customer was being looked after - that meant the whole pick up process took almost 45 minute from arriving at the offices to leaving the offices. The corolla we wanted and booked wasn't available so we were given an equivalent car we were told from the same class- however it was a 1400cc car not the 1800 cc car we booked- I dont believe they are the same class of car with a much smaller motor. We were offered a corolla but told had to wait 30 minutes - then after 30 minutes were told the corolla was not available as they only had a newer car and we needed to pay more to get it.

Kysha

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Economy | Toyota Yaris or similar
Reviewed: Sun, May 19, 2019
About EZU: 10.0 /10
Fast airport pick up, pleasant staff and a clean, cheap and reliable vehicle.
About QEEQ: 10.0 /10
Easy to navigate booking system.

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