The website is easy to navigate. I wish I could see all of the available options (rental vehicles)

I would never go through Fox Rent A Car again. It was my first and last. I spent 2 hours standing in line to get the car(I have been renting for 50 years) and the most I have ever spent would probably 15 minutes. I did not even get the class of vehicle I reserved. According to others waiting in line , this was a common problem. I asked them how could they ever do it again. When we checked in the car 4 days later , people were waiting at least an hour in line to get a car and it was late morning on a weekday.

You were fine. I would never choose Fox or any other non- name brand vehicle again on your platform

Waited over an hours once arrived at the pick up point...staff was helpful and accommodating. Pick up shuttle did not have working ac

Yes and no

Confusion and wrong key made a car change necessary and took nearly an hour to get car and exit facility.

The agents took up to 30 minutes or more per customer

I will use easyrentcars.com again.

Front desk staff at Denver is almost always crappy, car had smoker smell and the shuttle service takes to long at pick up at DIA