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Very poor!

Reviewed: Sun, Jul 28, 2019
About Easirent: 2.0 /10
I did not receive a car. The shuttle bus never came to the airport. So because we waited so long I took my children to the hotel in a taxi. I tried to pick up a car but the following day i was told I could not unless I paid a full rental cost and that I had lost my original payment. I contacted your main office to see if this could change they told me the same. So I contacted my credit card company to pursue a refund as service was not provided! Your poor service meant that for the first 2 weeks of a 3 week holiday I was without a car!
Intermediate | Nissan Sentra or similar

Relevant Reviews on Easirent Orlando International Airport

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Full Size Van | Nissan NV3500 or similar
Reviewed: Tue, Jul 30, 2019
About Easirent: 8.0 /10
Even though I arrived at the time and day booked months in advance, they did not have a car ready. After trying to give me a smaller car, I had to wait for someone to go get a car for me. They got the car but it was painful to have to sit around and wait.
About QEEQ: 7.0 /10

s.thornton

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Economy | Toyota Yaris or similar
Reviewed: Thu, Jul 18, 2019
“The worst rental experience of my life.”
About Easirent: 2.0 /10
The car I was given was not road worthy. The plates were a year out of date and therefore result in a $35 on the spot fine each time the police are in view. The most appalling customer service I have ever experienced. I was in a hot room for 2 hours (after my transfer from the airport failed to show for an hour) and to top it off the rental company charged me knowingly and without my consent $140 for insurance that I already had which actually made my insurance null and void. AVOID AT ALL COSTS

D.Tripathy

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Convertible | Volkswagen Beetle Cabrio or similar
Reviewed: Mon, Jul 8, 2019
“Horrible service by Easirent car Service while bookiing is way easier and smooth .”
About Easirent: 6.7 /10
staff didnt provide similar cars even though it was mentioned in portal while booking and asked for extra charges. Had to wait for 30 minutes while picking up car and people were shouting at the time of pick up car . Car was dirty inside and out . there was a TPMS error in the car which made me freak out through out the trip .

N.Papadatos

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Full Size | Nissan Altima or similar
Reviewed: Fri, Jun 7, 2019
“Worst service ever. Rude and not informative.”
About Easirent: 5.3 /10
Registration attendant was rude and very pushy. Used fear tactics to intimidate clients to purchase excessive insurance. Did not give us clear directions as to where the car was on the lot. He seemed disgruntled due to the fact that we did not use his upgrades. Not good business. I am a seasoned business traveler and will not use your rental agency again. When we received the car the interior windows were dirty and parking tickets from your last client were still in the window.
About QEEQ: 8.0 /10

a.walsh

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Full Size | Nissan Altima or similar
Reviewed: Sat, May 25, 2019
“Staff friendly and helpful”
About Easirent: 8.7 /10
Joe in the office was really great, friendly and helpful. Watch out for add on to cost of car. Frustrating to find out you have pay for so many add ons
About QEEQ: 7.0 /10

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