It was very slow process to get the car. It took over 45 min.need to ask if you need The Easy Pass

No issues on collection. Nice car, fitted the bill. Easy drop off.

So easy. Very helpful in passing a message to the hire company when we were running late.

The vehicle exterior was extremely dirty. This made visibility from both the front and rear windscreen more challenging that it should have done. I am 51-years old and have rented vehicles many times in my life but this is the dirtiest car I have ever had (I did not see this when collecting the vehicle as it was dark). The inside was acceptable although the back seat had a few minor stains. The collection process was acceptable but took a little longer than I would have liked. Also, I was not happy that I was not allowed to use a US credit card for guarantee purposes on the basis that we had CDW included in the booking. This meant my UK current account had to receive an actual debit and subsequent recredit at the conclusion of the rental. Lastly, I would have preferred the collection and dropoff point to be in a covered facility than on the roof of the Hertz operation. It was raining hard when we returned the vehicle.

No problems here. Competitive price and easy website to navigate.

I had the worst experience at the rental place,My car was not ready at the pick up time and had to wait 2+hrs before i got the car a

Car was filthy. Only one person working the counter and long line. Tried changing for roadside assistance which had never been agreed to or discussed.

One of the tires had 20 psi.... It freaked out when I found out about it on a highway. Please check tires before renting out!