Horrific. Never again

It's okay. Waited an hour for luggage and rescheduled the pickup time smoothly by phone. Waited half an hour for the rental company's shuttle bus at the airport.

Over 69 mins providing proof of address and payslip without prior warning. Person before mr had same problem. Ridiculous and should be compensated

The pick up process from Airport to Car location took nearly 1 hour, very poor, as long as my flight.When eventually picked up taken to Hiton Hotel 1st, 15 minute diversion and then back towards airport for car pick up so annoying that Car Pick up near Airport where you start from.When completing paper work for car hire staff advise that additional insurance is required which is 3 times costs of car hire, so not a bargain.Car provided had several dents and passenger door handle broken, looks like repairs are not carried out even though customers have paid for insurnces

We had a little trouble figuring out where to meet the shuttle to the pick-up point but we eventually figured it out with a couple phone calls to the Easirent people. I called again before we dropped the car off to inquire about tolls and they were able to help as well. However, in each phone call, they were in a hurry to get off the phone which meant I had to repeat my questions because they didn’t take the time to listen the first time.

The young girl Laureen was fantastic very helpful, pleasent could not do enough for you a pleasure to deal with her