Great experience!

I chose the full-to-full fuel policy, but the car wasn’t full when I picked it up. The shuttle bus is shared with Dollar, which resulted in a long wait. The bus was dirty, and the staff especially asked Chinese people for the return receipt, which felt racist and discriminatory. Although the price is competitive, I have to say that the overall experience with Thrifty is very poor.

With big companies, long queues can be unbearable and some people wait over an hour for their car. Here, both pickup and drop-off were fast.

The counter tries to upsell GPS and fuel, but everything else was fine.

Without telling added all kind of insurances and presented it without comments. Kept on pushing on a stupid road help insurance that I clearly not wanted. Annoying. They could just advise before adding it to the bill.

Forced into buying insurance I did not need. After a long international flight could not bear to argue any more.