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Insurance coverage is unclear and you generally feel ripped off by easyrentcars and green motion

Reviewed: Tue, Jul 23, 2019
About GREEN MOTION: 6.7 /10
Counter staff not very polite, very inconvenient site miles away from T5, Hoppa bus to get to green motion was very expensive.
Compact | Volkswagen Golf or similar

Relevant Reviews on GREEN MOTION London Heathrow Airport

Harry Dorothy

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Reviewed: Wed, Jun 13, 2018
About GREEN MOTION: 2.0 /10
I waited in line for almost two and a half hours, and then the process took another two hours. They asked all sorts of personal questions, like my job and home address, which I've never experienced in all my years of renting cars. The efficiency was low, and they even told me to inspect the car by myself. They said if there's an issue, come back to me. It was really frustrating.

Beacher Leigh

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Reviewed: Tue, Feb 23, 2016
About GREEN MOTION: 2.0 /10
1. The reception told me that a petrol version car could only go 200 miles on a full tank, whereas a diesel one could go 500 miles. They persuaded me to upgrade to diesel for 60 Euros. When I got to the parking lot, the staff handed me a beat-up 9-seater Volkswagen diesel. I said I had chosen a Mercedes, but they told me that was the only car available in the same class. I was scammed out of 60 Euros. The fuel cap of this car was broken, and it wouldn't close properly. Throughout my trip, many kind locals tried to warn me in various ways, including making me pull over on the highway. 2. Upon returning the car, I was told that I would be charged extra for exceeding 100 miles per day, which was not mentioned during the rental process. Luckily, I had a Chinese friend from the UK with me, and the staff waived the fee.

J.Coomber

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Mini | Fiat 500 or similar
Reviewed: Fri, Oct 9, 2020
“Really easy start to my weekend away.”
About GREEN MOTION: 9.0 /10
They are always quick to help and not eager to rip you off. Just make sure you read the small print and you'll be fine. Theres a good team there.
About QEEQ: 10.0 /10
Brilliant in pricing and ease of use.

A.Daley

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Aug 29, 2019
About GREEN MOTION: 9.3 /10
Got stung on the fact that on didn’t have a valid UK credit card but wasn’t too much and the guy working there was super helpful and managed to sort it out for me so I didn’t have to pay crazy amounts! Very helpful! Would book again!
About QEEQ: 10.0 /10
Great service! Quick processing and all super helpful! will definitely book again!

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Aug 28, 2019
“Lovely but underpowered car with pressure and poor transparency of costs- so won’t use again”
About GREEN MOTION: 6.7 /10
Hard to find- we went to wrong car hire place (due to looking for easy rent) Felt very pressured to buy expensive insurance and ultimately felt ripped off. Won’t use again

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