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Live chat Email us Service Code: 4069749221
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Reviewed: Thu, Jul 31, 2025
About Routes: 4.0 /10
The car rental process was unnecessarily slow. When there was no one else in line, every individual's insurance seemed to have issues, including an American lady whose credit card supposedly had built-in insurance, but they insisted she purchase additional coverage. However, as more people from my flight began lining up, with the queue extending outside the store, suddenly all insurance issues, including hers, were resolved. Additionally, the rental came with numerous restrictions, such as signs everywhere in the store saying you couldn't leave the province or had mileage limits. Don't be fooled by these; they are not reflected in the contract, so don't pay unnecessary fees. I was charged an extra 21.98 CAD and it disrupted my travel plans. Remember, the signage about province restrictions and a 200km mileage limit is misleading and not part of the agreement—just ignore them. Total costs: 65.94 CAD plus an additional driver, 21.98 CAD for leaving the province, and 14.50 CAD airport fee. Next time, I'll stick with Hertz or other major companies. These unexpected restrictions and charges affect your trip, and even with everything added, this isn't the cheapest option. Don't be tempted by low prices.
About QEEQ: 10.0 /10

Relevant Reviews on Routes Calgary Airport

P.Esquivel

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Medium SUV | Jeep Cherokee or similar
Reviewed: Wed, Nov 10, 2021
“Affordable. Hassel-Free”
About Routes: 10.0 /10
Easy to coordinate with. Always organized and easy to get a hold of shuttle. Staff was super friendly as usual
About QEEQ: 10.0 /10
Super easy to book. The prices are wonderful and very affordable.

J.Chowdhury

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Small SUV | Nissan Rogue or similar
Reviewed: Fri, Oct 1, 2021
“So far good”
About Routes: 8.0 /10
Good

M.Reay

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Medium SUV | Jeep Cherokee or similar
Reviewed: Thu, Mar 12, 2020
“Great value and service car rental. Highly recommended”
About Routes: 9.3 /10
Got a free upgrade which was nice. Easy to pick up and drop off
About QEEQ: 10.0 /10
Awesome prices and easy to use website

M.R. Johnson

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Tue, Feb 18, 2020
“Extremely Pleased and Happy”
About Routes: 9.7 /10
I found Nisha on the counter extremely polite, helpful and always smiling. She was very very helpful and knowledgeable. WELL DONE NISHA
About QEEQ: 10.0 /10
I used the app and had plenty of notifications before hand and during the visit. Thank You

L,Tiffany

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Medium SUV | Jeep Wrangler or similar
Reviewed: Tue, Aug 20, 2019
“What you pay is what you get”
About Routes: 7.0 /10
Positive •Stuff are amazing friendly • Shuttle bus was waiting for us at the airport so no waiting time for us • The rate is definitely the lowest Negative • Jeep was old and had 65.000km on it already • our rental car Jeep didn’t have spare tire on the back which was disappointing. It looked uncool • we saw one Jeep that had a huge crack line from bottom to the top on the windshield (someone else was driving) • shuttle bus was missing door parts so he had to open from inside • car had many scratches and dent. I could tell their cars are low maintenance If you don’t mind tiny flaws and want to save money, it is a good place If you want perfect nice flawless car, go others. You get what you pay for!!
About QEEQ: 10.0 /10

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