No receipt provided for the Euro payment when picking up the car

Very good.

Although this Enterprise car rental company is cheap, it is very unreliable. Two rentals ago, I booked a B-class station wagon and received an A-class Focus station wagon instead. The last rental was even worse; they told me there were no cars available when I arrived at the store. So far, Zuzuche has not given me a satisfactory response.

the only complaint is the drop off together with all other companies, very crowded and slow with risk to exceed the contract deadline and lose the flight!

impossible to download and use the app with the promised 60$ discount

We had a nightmare experience that is still ongoing - it totally ruined our vacation. We twice had to change cars due to 1 faulty car and 1 Mitsubishi recall - costing us two days of vacation circling back to Germany to change. Then after the second vehicle switch, we were charged 950 Euros (the full deposit) without explanation (bar one email to us addressed to a wrong email address). After many phone calls, being on hold for long periods and promises of calls back from Enterprise, we discovered that Enterprise at Nuremburg Airport (where we changed the second car) had 'discovered' damage after we returned the vehicle. Originally when we arrived they had thoroughly checked the car and exchanged telling us everything was OK, there was no damage. They just charged us without a discussion. Now they told us to email our complaint and we have had no response since we contacted them on 11th July. We feel scammed.

This part went fine and smooth - we were happy with the booking process.