There are plenty of staff at the airport counter, so despite the number of renters, I didn't have to wait long. Returning the car was easy with the airport signs, and staff were available immediately upon arrival. Everything went smoothly. Due to a change in my trip, I extended the rental by two days with a quick phone call. The service was good.

Overall satisfied. However, for the second car, I was misled into buying additional insurances. After realizing this, I sought help from QEEQ customer service. They informed me that I could return to the store and get a partial refund. A lesson learned: Be sure to review everything carefully before signing!

The location is convenient, right inside Orlando Airport. However, I was sold a $44 insurance product because the domestic insurance would require claiming after returning to the home country and the Alamo staff mentioned a deductible amount. To avoid any hassle, I bought the additional insurance. I recommend clearly stating this information in prominent locations in the future. Additionally, the $24 deposit refund was processed slowly.

Picking up and returning the car was very convenient, the staff were very friendly, and the convertible Mustang we rented was nearly brand new.

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