The car provided by the rental company was quite different from what we booked. We reserved a Toyota Camry but ended up with a hybrid RAV4. That said, we drove it for over 10 days and only had to refuel a few times, which is great considering how expensive gas is in the U.S. these days. We extended the rental for another two days because our plans changed, which cost us quite a bit more. To be fair, that's on us for not planning better, but they could improve by offering a uniform rate for extensions beyond a certain number of days. Instead, we ended up paying a steep extra charge—haha, nothing we could do about it.

The car was relatively new, but it already had some issues. Since I purchased insurance, I didn't mind the scratched paint on the rear bumper. It drove fine, but the door made a strange noise.

The reception staff were very friendly, but they were not very familiar with the QEEQ pickup order. We arrived slightly earlier than our scheduled time, and the quote given by the staff was significantly higher than our booking price. After pointing this out, they explained it was because we arrived early, and then made the correction. During this trip to the US and Canada, we rented cars three times, two of which were with AVIS. Both times we arrived slightly early and encountered the same situation. The US is a credit-based society; no one checks the car's condition when picking up or returning it, which we are not quite used to. Nevertheless, this mutual trust feels great.

Overall good.