I recently rented a car from EZU in Christchurch, and the entire process was incredibly smooth and highly satisfying! First of all, the staff were extremely friendly and welcoming. They patiently answered all my questions regarding the rental process, which made me feel very reassured. The selection of vehicles was quite extensive, and I ended up choosing an economy sedan. The car was in fantastic condition—clean, tidy, and very comfortable to drive. What impressed me the most was its fuel efficiency, which saved me a considerable amount of money during my trip. The rental procedure was simple and convenient, and both the pickup and drop-off processes were highly efficient, with no waiting hassle. The company’s location is near the airport, which is extremely convenient for travelers like me. Throughout the journey, I didn’t encounter any issues, and the services provided by EZU left me thoroughly satisfied. If I visit Christchurch again in the future, I will definitely choose this company for car rentals, and I will also recommend them to my friends! In conclusion, EZU made my trip much easier and more enjoyable. I sincerely appreciate their professional services!

Very satisfied.

Negative review. The car was old, and the return process was unclear. Despite showing photos of the fuel level, they insisted it wasn't full. The service was terrible, leading to an argument and resulting in customer injury. A complaint will be filed.

This car rental company is terrible. The vehicle's condition was horrible, very old, and smelly. It's a miracle it didn't fall apart. The worst part was their extremely poor service attitude. They treat foreigners and Chinese people differently, with noticeable disdain for Chinese customers. I recommend avoiding this company.

Poor service