The staff were very attentive, excellent service.

Even though they asked if I wanted to add insurance and I declined, they were very agreeable about it.

Processing was relatively quick, and the service was satisfactory.

Extremely slow, requires two credit cards. Reserved a Mercedes E-Class, but got a Volvo XC60. Most cars from AVIS are Volvos, driving experience is far inferior to Mercedes.

Was given initially a Citroen Cactus, requested for car change due to the dirty car. Marciano of the AVIS counter was super helpful, he gave us a equivalent Volvo C40 as he recommended. The car was clean and excellent. Superb drive around Amsterdam thanks to the car. Fuel efficient travels, hassle free. Quick pickup and return times. Thank you AVIS, thank you Marciano. Keep up the good work.