Be aware of the upsell on insurance at the store.

When I arrived, they immediately told me that they didn't have the car model I reserved and had to switch to another vehicle. I booked a convertible, but they wanted to give me an SUV, which was not what I had in mind. I disagreed, and after negotiating through the rental car platform, they downgraded the vehicle and offered compensation. However, when I returned, I found that the average daily compensation, which should have been 400, was only 80. I just want to ask if this will be brushed off if other friends encounter the same issue? Rental car platform, do you only care about taking the money and not about after-sales service and accountability?

Finally encountered a front desk staff without a heavy accent. Previously, the Mexican accents were hard to understand. This time communication was very smooth!

Dealing with Hertz, Boston Airport was awful. The lady at pickup reception had to be the rudest I’ve ever met. After collecting the car there was a delay of over 20mins getting it cleared to leave at the exit. Hertz have now made a $120 charge on my CC for no explained reason. I only know this from looking at my bank statement.

So far QeeQ have been efficient and helpful. I would rate them as excellent if they can resolve this $120 mystery charge on my behalf with Hertz. It would help if they put the Hertz booking reference on their documentation to me, as Hertz were derisory when I produced QeeQ’s booking reference at collection point.

Like: I have not complaints. I loved the car -- esp the seats which were very adjustable.