Very satisfied

Enthusiastic, patient, and professional, very reassuring!

The service was excellent, truly responsive to all requests. Since my language skills are not great, I encountered a rural gas station on the way to Lake Tekapo, and the process was a bit complex and different from what I'm used to in my home country. I decided to give the owner a video call, and to my surprise, they responded quickly. The owner calmly guided me through the fueling process via video. I’m very grateful!

Besides my comments above, I would like to express my appreciation for the complementary airport shuttle service by Joy car rental to the Christchurch Airport. Thank you!

Highly satisfied. Detailed instructions for both picking up and returning the car. Pickup and drop-off service is very convenient.