I didn't know the store added an 'Enhanced Protection (EP) Fee.' The contract needs to be signed to pick up the car, but it's not the insurance I wanted. I bought all the necessary insurance already and showed him my order. I only wanted to pay $497.6, but he said the prepayment was collected by you, and the $675.87 was charged by the store. Due to time constraints, we hurried to pick up and return the car, paid the fee first, and decided to address it later. Also, 497.6 + 4.48 + 163.66 does not equal 675.87! It equals 665.74, thank you!

Located inside the airport, easy to find, many car options in the same class, just that the chosen car model was unavailable.

They upgraded us to a seven-seater Buick Envision for free, thankfully the larger car made for a much smoother drive on numerous roads.

The male staff at the Seattle counter was deceptively selling EP insurance, hiding the fact that our order already included third-party liability insurance!

Everything went smoothly and it was very convenient.