The car model was exactly as described, excellent.

Windycar, one of the bigger local car rental companies in Turkey. Good service and better value than international chains. The car was in good condition. However, there were some issues during pickup, but it didn't affect my positive impression. Details below. For pickup, the Kayseri Airport branch is not located within the airport, and there was a data issue between QEEQ and their system. I had booked for pickup at Kayseri Airport and dropoff at Istanbul Airport, but their system showed both pickup and dropoff at Istanbul Airport. This led to several calls to coordinate picking us up from the airport, confirming the booking, and dealing with issues at the store where their POS machine couldn't process my three credit cards (due to their bank's problem). The store manager was very professional and resolved the issues quickly, and after 3 hours, we completed the paperwork and got the car. Although the car they provided was dirty and almost out of gas, it was a new car with only 8000 kilometers and was in good condition.

The car rental is located above a dealership.

the car was nearly a new car and I was very happy with it. However on my last day but one of rental the car would not start. I called Windy cars and within an hour someone turned up and tried to start the car unsuccessfully, he called the dealership and they came and took the car away. He came back and gave me another car which is a bigger size than the one I rented. I could not say enough to thanks Windy for their excellent service and the way the dealt with this and the rental in general. I will not hesitate to rent from them in the future.

I did not use any of these resources as they were not needed. However I received an email to upload the rental receipt to get extra points and I could not find where to upload this. Can you please advise?

pls advise them to talk nicely to people when we ask for something. i did only asked them why my car was diesel instead of petrol? simple question but they shouted at me. as agreed to send back the car to counter but no one there, waited for more than 30mins. ended up leaved the car in the terminal parking area.

so far good