The car was okay, but there were many scratches and marks, all of which were documented. However, various warnings appeared while driving, including issues with tire pressure, the roof, and the fuel tank.

Very good

The staff at the store helped us complete the rental process enthusiastically, but unfortunately, there was no ID3 available.

I am unhappy that the original reserved car model was not available. Even after showing the car rental insurance, the staff kept suggesting additional insurance like roadside assistance, causing the rental process to take a long time, around 30 to 40 minutes.

The experience was terrible. The charge was double what was quoted on easyrentcars. The electric car would not charge as europcar gave us a charging card that did not work. They did not pick up the phone for hours to assist us; leaving us stranded in Portugal. Their response when the issue was raised was abysmal.